Business Fields & Core Competences
Almost no other supplier offers such a wide and up-to-date product assortment, delivers as fast or offers its customers as many choices for orders, payment types and shipping.
One of the main reasons for our efficient and customer-oriented e-commerce are our self managed (and often awarded) web shops. The international web shops offer ALTERNATE customers all over Europe a modern, easy and personal shopping experience. Its key to success: a user friendly and clear navigation, a wide range of information, comprehensive consulting service and many extras such as:
- Detailed technical product information
- Extensive graphic material
- Elaborately created 3D views and producer videos
- Easy to use product finder tools and online configurators
- Customer reviews
- Comparative views which can be individually created
- Accessory guide
- and much more...
Customers that prefer consultation are assisted by our skilled and regularly trained sales, service and technical hotline staff.
- The right partner for specialist retailers Two decades of international distribution: resellers are well served by broadline retailer WAVE.
- E-sports sponsoring: "Team ALTERNATE" Top positions in professional e-sports as well: the multigaming clan "Team ALTERNATE" ranks among the world’s top teams.
- ALTERNAID Foundation – We help those who help Sadly enough not everyone has the same living conditions as we do. Through our foundation ALTERNAID we support humanitarian aid projects for people in need.
- ALTERNATE protects the environment We take our environmental responsibility seriously. At ALTERNATE we do our best to protect the environment. For example, in Germany ALTERNATE runs its own solar energy plant.
- Perfect service Good advice before, during and after your purchase – our competent and friendly staff support our customers throughout the order process.
- Our goods and services: appreciated and award-winning Both our customers as well as independent special-interest magazines have repeatedly confirmed that ALTERNATE is one of the best suppliers in its line of business. We’d like to show you a selection of our awards...
- ALTERNATE international ALTERNATE times three: you can find us in Germany, the Netherlands and Belgium. For more information on where and how to order from other countries, click here.
- ALTERNATE – a success story It all began in 1992: ALTERNATE became known through selling Atari and Commodore computers. If you want to know what has happened since then, have a look at our corporate history.
- First-class logistics An online shop needs to be reliable and able to deliver quickly. Thanks to state-of-the-art warehouse and distribution logistics, we can.